Quality and Service
Since 1992, Trus-Way, Inc. has grown from one manufacturing location with 25 employees to two manufacturing locations with over 200 employees. The reason we have been able to grow ten-fold since we opened our doors is the high standards for quality and service Trus-Way, Inc. set from the very beginning, and we did not compromise those standards as our business expanded. As a result, as much as 90% of our business can be attributed to word-of-mouth advertising — one satisfied customer telling another about us.
Customers will find our quality and service exceed expectations at every stage in the process. We approach each job with close attention to detail, often making alterations to supplied architectural drawings in order to make the design work as intended, to correct mistakes, or to save the customer money. And whether you’re a contractor ordering roof trusses for multiple sites, or a homeowner ordering components for a single house, you’ll receive the same level of service from our friendly, knowledgeable staff.
At Trus-Way, we hold ourselves to the highest standards — from the grade of lumber we select and accept, to the rigorous quality control measures we take at every stage in the production process. Random inspections occur at our plants on a daily basis, and third-party inspections are administered every quarter.
Most importantly, we deliver your custom roof trusses on-time and on-budget, with no unpleasant surprises.